"Don't you just hate rubbish customer service?"

Hi I'm Luke Malone, Director of Small Business Accounting ltd.

I started this business as I felt as if the accounting world was full of old school accountants. These accountants are more interested in numbers than people. I would like to get to know my clients and become a part of their success story.

Accounts was traditionally done using double entry in a massive ledger book. Those days are long gone. But the price charged per hour by my peers does not reflect this.

A days work before is now a few button presses.

I hope that my prices reflect this understanding.

Customer Service

Don't you just hate rubbish customer service? I was taught to treat people how I want to be treated. Sounds like a basic concept right? but this seems to be lost on larger companies, I don't want to use their names here, but you may well be using them now!

I believe anything no matter how big or small is worth attention.

Although they seem trivial, pennies make pounds.

In short I want to offer a personal service and help grow your business.

I am currently managing my clients exclusively but aim to have a small dedicated team of accounts professionals very soon. Whilst continuing to work with smaller businesses.

My business ethos

Reach out to me:
 
If you would like additional information not covered on my website. Feel free to leave your details below and I will be in touch in 2-3 days.

- England 

-Wales

- Bristol

- United Kingdom

©2020 Small Business Accounting ltd - 1 Anzac House, Pillowell Road, Whitecroft, GL15 4RL - United Kingdom

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